Booking Conditions
All tours carry tour operator’s liability insurance and protection of client funds as requested by EEC regulations.
Should you cancel your holiday....
You or another member of your party may cancel your holiday at any time provided that the cancellation is made by the person signing the booking form and is given to us in writing. As this incurs administration costs we will retain your deposit and in addition apply cancellation charges up to the maximum shown below:
Written cancellation
| Received prior to tour | Monies Retained |
|---|---|
| More than 42 days | Deposit |
| 29 – 42 days | 50% |
| 29 – 42 days | 50% |
| 29 – 42 days | 50% |
We regret that we do not offer insurance, but do recommend that you take out your own policy, just to cover any unexpected hiccups, should they occur.
If we change your holiday….
The arrangements made for holidays in this brochure are made 12 months in advance and changes are sometimes unavoidable. If changes are made i.e. change of hotel, itinerary or dates then you will be notified immediately, in the event of a significant change you may decide to:
- Continue with the holiday as amended;
- Accept an alternative holiday which we may offer;
- Cancel your booking with a full refund.
Please note there could be a small increase on holidays at any time if fuel, hotel or ferry charges are increased.
If we cancel your holiday….
It is necessary for there to be a minimum number of passengers in order to operate a tour. Therefore we could offer an alternative holiday or you could have a full refund.
You are responsible for ensuring you are at the correct departure point at the correct time. B R Guest Holidays cannot be held liable for any loss or expense suffered by their late arrival at any departure point. Excursions are included in the price of your holiday however if we operate a low number holiday excursions could be reduced to save disappointment in cancelling your holiday, and refunds cannot be made for passengers who do not wish to take part in these excursions. Refreshments on the coach are not included in the cost of your holiday. Admission fees to buildings or grounds are not included in the tour price.
All bookings are accepted on the following conditions….
Booking the holiday:
1. On receipt of your enquiry we will reserve a holiday provisionally for seven days.
If you wish to confirm a booking you must pay a non-refundable deposit of £30.00 per person per tour. All cheques must be made payable to B R Guest Holidays.
2. At this point you will receive a written confirmation of your booking.
3. You MUST pay the balance of monies due by the date stated on your booking confirmation with out any further notification
from B R Guest Holidays.
Seating plans:
Everything is done to confirm your seat number upon booking and you keep this seat throughout your tour. To reserve a special seat number it is advisable to book early as we cannot change seats if it has already been allocated to someone else. Please note by law seat belts must be worn at all times whilst travelling on the coach.
Luggage:
One medium sized suitcase per person is allowed, no heavier than 22Kg. All clients’ personal belongings are at the owners risk throughout as B R Guest Holidays liability is limited to taking reasonable care in the handling of such items. All clients are responsible for their own belongings so please ensure you have everything with you before you leave the hotel or coach.
Optional Excursions:
Where the company operates optional extra day trips other than those included in the tour price, the monies for these are payable directly to the driver.
VAT:
This is included in the cost of our holidays, however if the rate of VAT alters from 20% your balance will be amended accordingly.
Special Requests:
We will do our upmost to meet such requests unfortunately we cannot guarantee them. Any special requests for hotels ar passed to them and are therefore at their discretion.
